The luxury retailer, which has been a premier chain of stores for fine home furnishings for more than 50 years, has named Dottie Mattison CEO. Gracious Home has also appointed David Mitchell as chairman, who will be working alongside Mattison to improve customer service experience. Mitchell is also the president of Mitchell Holdings LLC, a New York-based investment and real estate development company. His firm has been operating in New York, Las Vegas and South Florida.
“Being able to lead a strong, beloved consumer brand such as Gracious Home is a dream come true for me,” Mattison said. “No other company can compare with Gracious Home’s incredible breadth of merchandise, sophisticated sensibility and passionate, knowledgeable associates. Generations of New Yorkers have grown up with Gracious Home and have made it a part of their lives. As the luxury home market continues to thrive, we see many exciting opportunities to build on Gracious Home’s devotion to quality, exquisite taste and exceptional service.”
The new teams’ strategies include expanding the retailer’s e-commerce site, providing the design community with expanded resources and much more.
“I am excited to be working with Dottie and the motivated and caring associates of Gracious Home to build on its great legacy,” Mitchell said. “As a life-long New Yorker, I know from experience that the ‘look no further’ promise of Gracious Home is so true. For decades Gracious Home customers have found everything they needed to create a personalized, stylish and inviting environment in their homes. Our new team of owner-operators has the expertise in e-commerce, store operations and product development to assist Gracious Home adapt to ever changing consumer needs.”
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