For the third year in a row, The Club at Ritz-Carlton’s Laguna Niguel property has been recognized as the number one Ritz-Carlton club experience globally. According to guests, much of its success is credited to its genuine and attentive staff.
As one guest says, “My wife and I stay at on The Club Level every two to three months. We live locally, but take advantage of the amazing property and hospitality to ‘escape’ on a mini vacation. Every time we stay, Mary, Penni and Kathryn are so amazingly gracious. They are the reason we continue to return each time. We are not treated like ‘guests,’ but rather like friends and family. They make the experience so enjoyable, relaxing, and comfortable! The little ‘touches’ they provide are so special They have amazing memories; they remember little details about us that shows they really care. Great job! We can’t wait for our next stay.”
The oceanfront resort is situated on a 150-foot bluff in beautiful Laguna Beach, about halfway between San Diego and Los Angeles. In addition to breathtaking ocean views, the property features a spa, salon, fitness center, tennis courts, two pools, two whirlpools, and luxurious lawn areas. The Club is located on the fourth floor of the resort with luxury services such as five complimentary food and beverage services daily.
Ritz-Carlton rankings are results of surveys conducted by Gallup in Ritz hotels globally.